Support
One address, read by a person, in English, German or French.
- support@ratiora.app
- What to include
- Your shop's
.myshopify.comdomain, what you expected, what happened instead, and — if it concerns a document — the order number. Please do not send customer personal data by email; the order number is enough for us to find it. - Before launch
- Ratiora is planned to launch in early 2027 and is not yet installable. Until then this address is also the right place for questions about the product, the launch, and what German or French documents need to do for your shop.